P&O Cruises extends pause in operations until 15 May 2020
P&O Cruises is extending its pause in operations up to and including May 15, 2020 as a result of the continued impact of COVID-19.
It is clear that the original date of 11 April to resume sailings, which would have been a 30 day pause in operations, is just not feasible in light of the recent government announcements.
Regrettably, therefore, we are now extending this pause in operations for all sailings up to and including 15 May.
As we work through the evolving guidelines and restrictions in ports of call around the world future itineraries may be subject to change and we are looking at how we phase our ships back into service.
Given the current restrictions around the world it is prudent and practical to extend the pause until normal operations can be resumed.
We shall be constantly monitoring the situation over the coming weeks and months. As ever, our priority remains our guests and crew. We wholeheartedly wish you well in the coming months and hope we will have the opportunity to welcome you on board with us again soon.
P&O Cruises voluntarily suspends all sailings until 11 April
As a result of the continued impact of COVID-19, and following the recommendation by the Cruise Lines International Association for cruise lines to voluntarily and temporarily suspend operations from U.S. ports for 30 days, P&O Cruises is suspending any new cruises until April 11, 2020.
We shall be bringing our ships and all guests who are currently sailing back to Southampton and will constantly monitor the situation over the coming weeks. As ever, our priority remains the health and wellbeing of our guests and crew. We wholeheartedly wish you well in the coming months and hope we will have the opportunity to welcome you on board with us again as soon as the situation has improved.
If you have a P&O Cruises holiday booked that was due to depart prior to 11 April 2020, we’re very sorry to have to cancel your plans. We are pleased to offer you a 125% Future Cruise Credit to be used for a future cruise sailing any time before the end of March 2022 – simply book by 31 December 2021.
If, for any reason, the enhanced 125% Future Cruise Credit offer does not meet your needs, please let us know via this web form. We will not be able to facilitate any such queries via our contact centre at this time.
For all forthcoming holidays we will continue to work closely with the World Health Organization (WHO), US Centers for Disease Control and Prevention (CDC) and Public Health England so that you can still enjoy the holiday you deserve. For those of you looking forward to the launch of our new flagship Iona, in light of recent Norwegian restrictions, we are currently reviewing itineraries and will let you know as soon as we can should any changes be necessary.
Given the changing advice, restrictions and evolving situation, as you can imagine, our customer contact centre has been overwhelmed and need a little time to respond to everyone. We are working hard to support you all; please bear with us and do watch our social media channels and website for further updates. We will post all our news and updates there and so this should give you all the answers you need.
Take care of yourselves and we hope to be off, sailing with you again soon, just as we have for the last 180 years.
Source : P&O Cruises
Date : 16/03/20